Feedback: An essential tool for growing your massage practice

feedback for massage practice

Most practitioners avoid asking for feedback on their work because they’re afraid of what they’ll hear from clients!  Most of us have at least a little bit of insecurity and worry we’ll be embarrassed by what we hear. And yet . . . honest feedback from clients is essential to a healthy, long-term practice.  When … Continue Reading …

What is massage practice marketing, really? (membership)

massage practice marketing

When you’re in the growth phase of your massage practice, marketing is necessary. Of course. But marketing is not just about bringing in new clients.  (What!?)  And, as essential as it is, marketing is not just about retaining clients, either.  (What!?) Marketing is about taking the reputation you’ve worked so hard to build for yourself … Continue Reading …

Podcast – a conversation about client retention

massage client retention

Last Friday’s podcast episode with Amber Cook of healingwaze.com got real deep, real fast!  (If you’re reading this via email, click through to see the episode player.) As you have so often heard me say, to have a full massage practice for the long term you need to be able to retain clients consistently.  What … Continue Reading …

Podcasty bits of excitement

yomassage podcast episode

Friday was awesome!  I thoroughly enjoyed interviewing Katherine and Tiffany of Yomassage and they offered a lot of really great thoughts on growing a biz.  Here it is: (if you’re reading this in email, you’ll have to click through to see it) And, THIS Friday, Amber and I are back with our second episode together!  … Continue Reading …

Quick reminder

Update: the join link has changed!  Here’s the updated one: join here. At 1:00pm Pacific today!  I’ll be recording a podcast episode live and I hope you’ll join in! I’ll be interviewing Tiffany and Katherine of Yomassage about their quickly growing business and how they’re keeping up with it. We’ll be answering audience questions so … Continue Reading …

This Friday – Live Podcast!

yomassage

I’m excited!  I’m going to be recording a podcast LIVE, with Tiffany and Katherine of Yomassage. Join us and ask questions live during our recording session on the YouTube livestream this Friday at 1:00pm Pacific. These ladies are working their tails off trying to keep up with their new business and I’m going to be … Continue Reading …

Mistakes with money are normal – how do you react? (membership)

money mistakes

Today’s video is all about how we handle money mistakes in our business.  Especially when we’re in the growth stage and cash is tight, we need to keep an eye on how we react to our mistakes. Most people seem to think they shouldn’t make any mistakes.  But I’ll just save you the suspense – … Continue Reading …

A fun podcast episode for your weekend!

your massage practice podcast

What a great time is was to record this episode with Amber this morning!  We shared a lot of stories and tools about MONEY and answered some great questions from our live audience. Enjoy!   If you want to ask questions live next time, we’ll record again on October 5 at 10am Pacific.  If you subscribe … Continue Reading …