Build a Successful Practice
For those of you waiting with bated breath . . . my new webinar class is tomorrow at 9:00am Pacific. I’m really looking forward to it. For those of you who already are registered, check your email to confirm your join links. I’m taking time today to weave in answers to the specific questions you … Continue Reading …
In today’s episode I answer questions about: Selling products in your practice and how to decide whether you should How to respond if clients are reluctant to write a review for you because they don’t want your schedule to fill (so they can get in whenever they want), and Chatty clients pushing session time to … Continue Reading …
There are few things more off-putting to clients than confusion. If they feel confused about your prices or policies because you’re not consistent, it can lower your client’s overall satisfaction, and therefore your retention rate. In today’s final membership post, I give you three ways to make sure you’re staying consistent so you and your … Continue Reading …
There aren’t many times when I suggest offering free (or even discounted) sessions. But there are times when doing so can directly build your business. In today’s post, I talk about each of those three times and why it can be so helpful to your business and to client retention. I think it’s important . . . Continue Reading…
Here is the podcast episode Amber Cook and I recorded (along with our lovely YouTube listeners) on Friday. If you’re reading this via email click through to the post to listen. Amber took the time to interview me about the origins of my own practice and about how Your Massage Practice came about. We also … Continue Reading …
Bringing in new clients is a must-have. Whether you’re just starting out and have one client or you have a solid client base but want to grow it, today’s post is for you. And I can’t let this post go without this note: remember that it stinks to constantly be on the “I need new … Continue Reading …
Having strong processes in place in your business: helps keep you out of overwhelmbroadcasts your professionalism to potential and current clientscreates flow and momentum in the growth of your practiceis just good business Your processes matter (it’s why I harp on them so much!). :} In today’s video I talk you through the three essential … Continue Reading …
It happens! Clients come in for a session and you’re not sure how to navigate the difference between your personalities. No problem. A huge part of learning to really own your practice is learning how to handle yourself professionally . . . even when it’s so awkward it makes you sweat. (Note: I am not … Continue Reading …