What does it take to be a successful massage practice owner? (membership)

successful massage practice

There are three things that I think are essential to being successful in growing and running your massage practice (or any business): steadfastness willing to work with the tedium of business ownership, and flexibility In today’s video I pull apart each of these things and give you examples from my own practice about how they … Continue Reading …

How do you talk to clients about returning? (membership)

return massage clients

If you want to have a thriving massage practice, you need to be able to talk to your clients about coming back for more sessions . . . after every single session. This does NOT mean you launch a sales pitch after every session.  And it definitely does NOT mean you should be pushy or … Continue Reading …

Feedback: An essential tool for growing your massage practice (membership)

feedback for massage practice

Most practitioners avoid asking for feedback on their work because they’re afraid of what they’ll hear from clients!  Most of us have at least a little bit of insecurity and worry we’ll be embarrassed by what we hear. And yet . . . honest feedback from clients is essential to a healthy, long-term practice.  When … Continue Reading …

Podcast – a conversation about client retention

massage client retention

Last Friday’s podcast episode with Amber Cook of healingwaze.com got real deep, real fast!  (If you’re reading this via email, click through to see the episode player.) As you have so often heard me say, to have a full massage practice for the long term you need to be able to retain clients consistently.  What … Continue Reading …

Charting isn’t just annoying, it’s essential (membership)

charting massage practice

I hate charting.  It’s SOOOOO boring and tedious.  And yet, I do it for every. single. client. session. I think this is one of those topics that gets back-burnered because it’s misunderstood.  In the context of running my own massage practice, I don’t chart for insurance purposes.  I chart because it’s essential to my practice … Continue Reading …

This Friday – Live Podcast!

yomassage

I’m excited!  I’m going to be recording a podcast LIVE, with Tiffany and Katherine of Yomassage. Join us and ask questions live during our recording session on the YouTube livestream this Friday at 1:00pm Pacific. These ladies are working their tails off trying to keep up with their new business and I’m going to be … Continue Reading …

Are you beginning and ending your sessions on time? (membership)

begin and end massage sessions

I know this can seem like a bit of a no-brainer, but there are a couple of really deep issues at play here.   It is hard to overstate (as you will hear in the video) how far reaching this one “small” issue can be. And don’t worry, I’m not here to judge!  If you’re pretty … Continue Reading …

Final week!

your massage practice will change your life

It’s the last week to get the crazy good discount on the Massage Practice Tune-Up All-Class package!  Don’t let this pass you by.  The sale ends this Friday and then the package goes back up to it’s regular price. As many of you know, I’m not a huge fan of discounting my work – but … Continue Reading …