3 times when it’s ok (even good!) to offer a free session (membership)

massage table

There aren’t many times when I suggest offering free (or even discounted) sessions. But there are times when doing so can directly build your business. In today’s post, I talk about each of those three times and why it can be so helpful to your business and to client retention. I think it’s important . . . Continue Reading…

3 ways to get new clients (membership)

get new massage clients

Bringing in new clients is a must-have. Whether you’re just starting out and have one client or you have a solid client base but want to grow it, today’s post is for you. And I can’t let this post go without this note: remember that it stinks to constantly be on the “I need new … Continue Reading …

3 ingredients for creating the right processes in your massage practice (membership)

massage practice processes

Having strong processes in place in your business: helps keep you out of overwhelmbroadcasts your professionalism to potential and current clientscreates flow and momentum in the growth of your practiceis just good business Your processes matter (it’s why I harp on them so much!). :} In today’s video I talk you through the three essential … Continue Reading …

3 strategies for awkward client interactions (membership)

your massage practice

It happens! Clients come in for a session and you’re not sure how to navigate the difference between your personalities. No problem. A huge part of learning to really own your practice is learning how to handle yourself professionally . . . even when it’s so awkward it makes you sweat. (Note: I am not … Continue Reading …

Strategies to get your chart notes done (membership)

massage chart notes soap notes

As you all know, I harp on chart notes (SOAP notes) a lot.  That’s because they really can make or break client retention . . . as long as you actually write them and use them! This question came up last week about HOW do I get myself to do them consistently.  This is a … Continue Reading …

What does it take to be a successful massage practice owner? (membership)

successful massage practice

There are three things that I think are essential to being successful in growing and running your massage practice (or any business): steadfastness willing to work with the tedium of business ownership, and flexibility In today’s video I pull apart each of these things and give you examples from my own practice about how they … Continue Reading …

How do you talk to clients about returning? (membership)

return massage clients

If you want to have a thriving massage practice, you need to be able to talk to your clients about coming back for more sessions . . . after every single session. This does NOT mean you launch a sales pitch after every session.  And it definitely does NOT mean you should be pushy or … Continue Reading …