Are you beginning and ending your sessions on time? (membership)

begin and end massage sessions

I know this can seem like a bit of a no-brainer, but there are a couple of really deep issues at play here.   It is hard to overstate (as you will hear in the video) how far reaching this one “small” issue can be. And don’t worry, I’m not here to judge!  If you’re pretty … Continue Reading …

Mistakes with money are normal – how do you react? (membership)

money mistakes

Today’s video is all about how we handle money mistakes in our business.  Especially when we’re in the growth stage and cash is tight, we need to keep an eye on how we react to our mistakes. Most people seem to think they shouldn’t make any mistakes.  But I’ll just save you the suspense – … Continue Reading …

Why cash flow is so important in your massage business (membership)

cash flow in massage business

Cash flow!  It’s not just for multi-million dollar businesses.  EVERY business needs healthy cash flow. In today’s post I talk about the best way to ensure healthy cash flow in your massage practice.  I’m sure it won’t surprise you to know that it’s linked in with the other things I talk about so often . … Continue Reading …

Collaborations can grow your massage practice (membership)

massage practice collaborations

It’s tempting to think of our relationships with other practitioners as either referral relationships or nothing.  But dreaming up enjoyable opportunities for collaboration, even in the total absence of referrals, creates powerful opportunities for your massage practice. In today’s video I talk about how and why these collaborations can make such a big difference.  I … Continue Reading …

Accepting client payments (membership)

money in massage business

HOW you accept client payment and HOW you talk to clients about your massage prices in session is so, so, so important! HOW we talk about and accept payment is a huge part of how we manage our client relationships.  Hesitation on your part can create hesitation in your clients, or at least a little … Continue Reading …

How to manage a massage practice when you don’t really know what you’re doing (membership)

building your massage practice

Today I give you 4 concrete steps for getting your massage practice going when you’re not really sure what to do next (or first). This applies whether you’re just starting out or you have been in your practice for a while and are feeling stuck.  Time and time again, these four things are exactly what … Continue Reading …

Sole Proprietorship or LLC? And, what’s the deal with loans?

your massage practice

Prefer podcast format?  Here you go! This was my first YouTube LiveStream!  Thank you so much to Kenyata and Christian for emailing in your questions. One of the first worksheets in the OYP program is about registering your biz with your secretary of state and getting all of your bank accounts and “back-end” stuff in … Continue Reading …

What does it mean for massage clients to be “excited” to work with you? (membership)

massage clients

In today’s online world there’s a lot of emphasis on having clients be “excited” to work with you.  But what does that really mean? As massage therapists, we’re not necessarily looking for a single kind of excitement from prospective or current clients.  In today’s video I talk about what those different kinds of excitement can … Continue Reading …